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Japanese flag icon. Banks & Money in Japan

Banks

Opening hours: Mon - Fri 9am-3pm.


ATMs

Citybank logo.Most ATMs are NOT 24 hours in Japan usually closing around 7pm
Citibank has 24 hour ATMs in Tokyo, Osaka, Kyoto, Kobe, Saitama, Nagoya and Yokohama and other large cities and you can use a Citibank card issued in your country to access your money. Many convenience stores now have ATMs for Japan-issued credit cards.
Citibank Tel. 0120 504189 (24-hr).

Detailed information on Japanese banking services

Japan is still largely a cash-based society and it may be convenient to carry more cash than you would normally at home. Travellers’ cheques can be exchanged at most major banks with the ‘Authorized Foreign Exchange Bank’ sign but are not usually accepted in restaurants or shops.


Bureau de Change

Airports have several Bureaux de Change staffed by English speakers.
Narita Airport, Tokyo, has several counters run by various banks throughout both Terminals 1 and 2 open daily between 6.30am (or a little later) and 11pm (or a little earlier).
Remember when exchanging currency that rates differ from bank to bank. Ask first.

Tax

Consumption or Value Added Tax (shohizei) is presently 5% in Japan. This can be reclaimed on departure from Japan when purchasing items from special duty-free shops. You will need your passport for this. Please keep receipts from your purchases and take your passport with you if shopping for duty-free items in areas such as the electronics centers of Akihabara in Tokyo and Den-Den Town in Osaka.

Tipping

Tipping is not usual in Japan. It is NOT customary to leave a tip in restaurants, bars, cafes, hotels or when traveling by taxi.
Insisting on leaving a tip usually only results in confusion.


Bank cards or credit cards

Department stores, large shops, hotels and restaurants usually accept credit cards.


Post-offices

Post office board.Following the G8 summit in Okinawa, Japan, Citibank teamed up with the Post Office to operate ATMs accepting foreign-issued credit and debit cards (Visa, PLUS, Mastercard, Cirrus, American Express and Diners Club) in 25,000 post-offices across Japan. Look out for the ‘International ATM Service’ sign and opt for the English "Visitor's Withdrawal" menu and instructions. You need your PIN and can withdraw between 1000 – 990,000 yen depending on your credit limit. This service is an excellent way to top up with cash on your travels in Japan.

Most post offices are open Mon-Fri 9am-5pm. Central post-offices open longer and at weekends (Mon-Fri 9am-7pm; Sat 9am-5pm Sun 9am-12.30pm).
Tokyo International Post Office adjacent to Tokyo Station is open 24 hours daily.
The ATMs are often accessible after the counters have closed.


Convenience Stores

Many Japanese convenience stores have cash machines which accept Japanese credit cards and sometimes overseas issued Citibank cards.


MasterCard (Access)

You can withdraw cash with MasterCard and passport at branches of Tokyo-Mitsubishi Bank and Citibank. In Japan, MasterCard is affiliated with DC Card. Offices near Tokyo station (Tel: 03-3211-8541) and Shibuya station (Tel: 03-5489-6021) Open 9.00-5.00pm
MasterCard international assistance number: 00531-11-3886 (toll free).


Visa

You can withdraw cash with your Visa card and passport at branches of Sumitomo Mitsui Banking Corp. (SMBC).
Amex sign in Japanese. To withdraw cash from an ATM using your PIN, phone the Visa International Global Assistance Center 0120-133-173 (toll-free) for the location of the nearest ATM.


'Cirrus' or 'Plus'

Theoretically with a 'Plus' symbol card you can withdraw cash at Mitsubishi Tokyo UFJ branches and some convenience stores (both 24 hours)
'Cirrus' or 'Plus' symbol cards can also be used at Citibank.


American Express

Office at Shin-Okubo, JR Yamanote Line, Tokyo. Tel. 03-3220-6100.


Cash transfers

Money can be wired c/o Azabu Branch of UFJ Bank in Tokyo. Passport and a contact telephone number in Japan are needed to use this service. (3,000 yen fee)
For further info contact Karen Sieg at: UFJ Bank, Azabu Branch, 1-10-3 Azabujuban, Minato-ku, Tokyo 106, tel: 03-3586-3328 or 03-3586-3811.


Lost Credit Cards (24-hour)

Mastercard: 00531-11-3886 (toll free), or 03-3256-6271, or 03-3639-4811.
Visa: 00531-11-1555 (toll free)
American Express: 0120-020-120 (toll free)
Diners Club: 0120-074-024 (toll free)


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