Japan Rail Pass Exchange Offices

Below are a few of the 51 offices throughout Japan where the Exchange Order can be exchanged for a Japan Rail Pass.

Tokyo Japan Rail Pass Exchange Offices

Japan Rail Pass Exchange Offices.

Narita Airport Terminal 1
JR East Travel Service Center (View Plaza), 8.15am-7pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30am-8.15am, then 7pm-9.45pm

Narita Airport Terminal 2
JR East Travel Service Center (View Plaza), 10.30am-8pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi), 6.30am-10.30am, then 8pm-9.45pm

Haneda Airport International Terminal (Tokyo Monorail)
JR East Travel Service Center JR Higashi Nihon Honichi Ryoko Center JR東日本訪日旅行センター on the 2F of the international terminal 7.40am-6.30pm
Tokyo Monorail 2F Ticket Gate/Arrival lobby, 11am-6.30pm, every day of the year.
NOTE THAT THE JR RAIL PASS CAN BE USED ON THE TOKYO MONORAIL

Tokyo Station
Japan Rail Pass Exchange Corner at the Yaesu North Ticket Gate (on 2nd Floor), 7.30am-8.30pm, every day of the year.
JR East Travel Service Center (Marunouchi North Exit), 7.30am-8.30pm, every day of the year.

Shinjuku Station
Information Center at the South Ticket Gate, 9am-7pm, every day of the year.
Information Center at the Central East Ticket Gate, 9am-7pm, every day of the year.

Ueno Station
Information Center at the Central Ticket Gate, 9am-7pm, every day of the year.

Shibuya Station
Information Center near the South Ticket Gate, 10am-6.30pm, every day of the year.

Ikebukuro Station
Information Center Central Passage, between the Central Ticket Gates, 9.30am-6pm, every day of the year.

Shinagawa Station
Information Center next to the Central Ticket Gate, 9am-7pm, every day of the year.

Shin-Yokohama Station
Shinkansen Ticket Gate (East Exit,) 8am-8.30pm, every day of the year.

Yokohama Station
Travel Service Center (View Plaza) near the Center South Ticket Gate, 10am-8pm (weekdays), 10am-7pm (Sat & Holidays).

Osaka and Kyoto Japan Rail Pass Exchange Offices

Kansai International Airport
JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30am-7pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30am-11pm, every day of the year.

Osaka Station
JR Ticket Office (Midori-no-Madoguchi), 5.30am-11pm, every day of the year.

Shin-Osaka Station
JR Ticket Office (Midori-no-Madoguchi), 5.30am-11.10pm, every day of the year.

Kyoto Station
JR Information Counter in the International Arrivals Lobby, 1st Floor, 9.30am-7pm, every day of the year.
JR Ticket Office (Midori-no-Madoguchi) inside the train station, 5.30am-11pm, every day of the year.

Chubu

Nagoya Station
Japan Rail Pass Exchange Corner 10am-7pm; Ticket Office 6am-10am, 7pm-11pm

Hamamatsu Station
Ticket Office 5.25am-11.20pm

Shizuoka Station
Ticket Office 5am-11.05pm

Hokkaido Japan Rail Pass Exchange Office

New-Chitose Airport Railway Station
JR Hokkaido Visitor Information Desk, 8.30am-7pm, every day of the year.

Sapporo Station
JR Information Desk 8.30am-7pm; Travel Service Center (East) 10am-7.30pm; 10am-6pm (weekends and public holidays) Travel Service Center (South) 10am-8pm

Hakodate
Travel Service Center 10am-7pm

Kyushu

Kokura Station
Travel Service Center 10am-7pm; 10am-6pm (weekends and public holidays)

Hakata Station
Travel Service Center 10am-8pm (Mon-Sat) 10am-6pm (Sundays and public holidays)

Nagasaki Station
Travel Service Center 10am-7pm; 10am-5.30pm (weekends and public holidays)

Saga Station
Travel Service Center 10am-7pm; 10am-5pm (weekends and public holidays)

Oita Station
Travel Service Center 10am-7pm; 10am-5pm (weekends and public holidays)

Kumamoto Station
Travel Service Center 10am-7pm; 10am-5.30pm (weekends and public holidays)

Miyazaki Station
Travel Service Center 10am-7pm; 10am-5.30pm (weekends and public holidays)

Kagoshima-Chuo Station
Travel Service Center 10am-7pm; 10am-6pm (weekends and public holidays)

*Note: these times may be subject to change without notice - please check the latest times on the official JR Rail Pass site here www.japanrailpass.net/exchange.html



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